Privacy Policy
Last updated: May 26, 2026
At Traia, your privacy matters to us. This short policy explains what information we collect, why, and what control you have over it.
1. What We Collect
To provide our services, we collect information such as your name and phone number (at sign-up), payment information, your trading data on the platform, and basic technical details like device type and IP address. We only collect what’s necessary for our services to work.
2. How We Use It
We use your information to manage your account, provide trading and copy-trading features, process payments, improve security, and offer support. We don’t sell your information or use it beyond these purposes.
3. Copy-Trading and Performance Display
If you use Traia only for your own trading, your data and performance stay private and no one else can see them. Your performance statistics are shown to others only if you choose to act as a Provider in copy-trading. This is entirely optional.
4. Broker Connection
When you connect a broker account, Traia only enables you to trade — it has no access to deposit or withdraw your funds.
5. Sharing Information
We don’t sell your information and never share it voluntarily with any authority. Information may be disclosed only when required by a binding legal order, and only to the extent required. To deliver our services (such as payment or hosting), only the necessary data is shared with providers under confidentiality obligations.
6. Security
We protect your data with encryption and access controls, and we continuously monitor the security of our systems.
7. Your Rights
You can request access to, correction of, or deletion of your information through support. Some requests may be limited for legal or security reasons.
8. Cookies
We use cookies to maintain your session, improve performance, and enhance security. You can manage them through your browser settings.
9. Changes to This Policy
We will notify you of any update to this policy — before it takes effect — via SMS, email, or in-app notification. The last updated date is always shown at the top of this page.
10. Contact Us
For any privacy-related questions or requests, please reach out to Traia support.