Privacy Policy
Last updated: August 16, 2026
At Traia, your privacy matters to us. This short policy explains what information we collect, why, and what control you have over it.
1. What We Collect
To provide our services, we collect information such as your name and phone number (at sign-up), payment information, your trading data on the platform, and basic technical details like device type and IP address. We collect only the information necessary to provide and operate our services correctly.
2. How We Use It
We use your information to manage your account, provide trading features, process payments, improve security, and offer support. We do not sell your information or use it outside the purposes described here.
3. Trading Data Privacy
Information and data about your trading activity and performance are kept private and used only to provide the services and features that you choose and enable.
4. Broker Connection
When you connect a broker account, Traia only enables you to place and manage trades and has no access to deposit or withdraw funds from your account.
5. Sharing Information
We do not sell your information or voluntarily share it with any authority. Information may be disclosed only when required by a binding legal order, and only to the extent required. To deliver our services (such as payment or hosting), only the necessary data is shared with providers under confidentiality obligations.
6. Security
We protect your data with encryption and access controls, and we continuously monitor the security of our systems.
7. Your Rights
You can request access to, correction of, or deletion of your information through support. Some requests may be subject to legal or security limitations.
8. Cookies
We use cookies to maintain your session, improve performance, and enhance security. You can manage them through your browser settings.
9. Changes to This Policy
We will notify you of any update to this policy before it takes effect via SMS, email, or in-app notification. The last updated date is always shown at the top of this page.
10. Contact Us
For any privacy-related questions or requests, please reach out to Traia support.